Terms of service
Welcome to Rovelind. By accessing or purchasing from our website, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
1. General Conditions
By visiting our website or placing an order, you agree that you have read, understood, and accepted these Terms of Service.
Rovelind reserves the right to update, modify, or replace any part of these terms at any time.
2. Products and Information
We make every effort to display our products accurately, including colors, sizes, and descriptions.
However, due to differences in device screens and natural variations in freshwater pearls, the actual product may slightly differ from images shown on our website.
Each natural pearl has its own unique shape, color, and texture. These natural characteristics are not considered defects.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
All orders are subject to product availability and payment confirmation.
We reserve the right to refuse or cancel orders in cases including:
‑ Suspected fraud;
‑ Incorrect pricing information;
‑ Product availability issues;
‑ Other circumstances requiring cancellation.
4. Pricing and Payment
All prices displayed on our website are listed in the selected currency.
Payment must be completed before order processing begins.
We accept payments through secure third‑party payment providers.
5. Shipping
Shipping times and delivery information are provided in our Shipping Policy.
Rovelind is not responsible for delays caused by:
‑ Shipping carriers;
‑ Customs clearance;
‑ Incorrect customer‑provided information;
‑ Events beyond our control.
6. Returns and Exchanges
Returns and exchanges are subject to our Refund Policy.
Customers should review our Refund Policy before making a purchase.
Due to hygiene and product protection considerations, certain personalized items may not be eligible for return.
7. Personalized Products
For customized jewelry products, customers are responsible for providing accurate customization details.
Once production has started, personalized orders may not be modified or canceled.
8. Intellectual Property
All content on this website, including:
‑ Brand name;
‑ Logo;
‑ Images;
‑ Product descriptions;
‑ Website content;
is owned by Rovelind and may not be used without permission.
9. Limitation of Liability
Rovelind shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
Our liability is limited to the purchase amount of the relevant order.
10. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email:rrovelind@gmail.com